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Frequently Asked Questions

How long will my order take to arrive?

At Orancal.com, we aim for fast, reliable delivery. Most orders are dispatched within a few days. Delivery times vary depending on the product and your location, so please check the product page for estimated shipping details.

 

Can I return an item?

 

Yes — we want you to love what you ordered. If there’s an issue, simply reach out using the contact form with your order number, and we’ll guide you through the return process.

You can return items within 30 days of receipt, provided they are in their original condition. Please see our full returns policy for more information.

How do I track my order?
Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your order's progress on the courier's website.

Location


HA4 7TQ Ruislip

Got a question, idea, or order issue? We’re always happy to help. Fill out the form below and we’ll get back to you as quickly as possible.